CMI Level 2 Diploma
Are you ready to take the first step towards a rewarding career in management? The CMI Level 2 Diploma in Team Leading is perfect for people who want to gain or improve their team leading skills and pursue a career in management.
A career in management offers fantastic job security and income potential. Employers are actively seeking individuals with management qualifications, making it easier for you to secure your dream job and enjoy a fulfilling career.
Once you have completed this Diploma, you will benefit from progressing to the CMI Level 3 Diploma in Principles of Management and Leadership to validate your experience.
Choosing Us for Your CMI Training Means
You get access to the widest selection of Study Units available directly from the CMI to tailor a study programme that best suits you and your career.
Over and above your official assignment submission to the CMI that results in a pass or refer outcome, our in-house CMI Tutor and Study Coach checks your assignment draft. We review your assignment to give you feedback on the subject matter, provide you with advice, and ensure you are aware of any areas that need improvement – all to maximise your chances of getting a pass on the first try! Plus, you’re eligible for one free retake for each assignment.
You will have access to a CMI Study Coach and Mentor to keep you on track with your studies, provide you with study support, and help ensure you complete your studies successfully. Learners just like you regularly highlight the value of having a Study Coach and Mentor (in their learner surveys) in terms of helping them successfully achieve their qualifications in the most effective way.
Your personal, specialist Recruitment Advisor will provide you with a professional CV review, LinkedIn profile overhaul, interview support, and career coaching so that you can fully utilise the new networking opportunities you have access to!
You will gain exclusive access to the CMI so that you can benefit from continued professional development (CPD), career tools, webinars, articles, events, and networking with other CMI professionals!
With ITonlinelearning, you get 12 months’ unlimited access to your course – so you can access CMI’s Management Diagnostics Tool, Knowledge & Insights Hub, Events & Webinars, CPD Record, Mentoring, Management Direct, Career Development Centre, and Qwell Mental Health Support.
We are an Accredited Training Organisation (ATO) for the UK’s most esteemed learning providers
Why Choose CMI?
UK-Endorsed Accreditation
Hard work pays off: you’ll receive a certificate accredited by the prestigious, globally recognised Chartered Management Institute once you have completed this qualification: a highly regarded testament to your skills.
Improved Career Prospects
A whopping 80% of Managers said that gaining a CMI qualification is a key element of becoming a professional manager!
You Get Post-Nominals
Want to command the highest esteem as a qualified Management Professional? Do you want to add the renowned “CMgr” post-nominals after your name to showcase your prestige? With CMI, you can!
Helping You Help Your Team
About 79% of CMI qualification holders confirmed that their new skills have increased overall team performance – which is great if you’re looking to increase your salary on an individual- and team-basis.
Assignment-Based Qualifications
Did you know that assignment-based assessment yields better results than examinations, likely because of the lack of feedback in exam-based qualifications? Well, CMI qualifications are assessed purely through assignment completion.

Source: Adzuna
Handpick Your Units
ITonlinelearning offers all the Level 2 study units from the CMI – so you have the widest selection available to tailor a study programme that best suits you and your career!
To achieve the CMI Level 2 Diploma in Team Leading, you will need to complete all units in Group A with 1 unit from Group B, to a minimum of 38 credits.
Group A
This unit is about the development of the skills and knowledge of the team leader, and the responsibilities for team welfare.
This unit is about organising and leading a team briefing to communicate within the team.
This unit is about identifying, sourcing, managing and maximising resources to achieve team objectives.
This unit is about understanding how to communicate and develop work relationships with the manager, team and those outside the team.
This unit is about inducting a new team member and identifying, planning and implementing team training.
This unit is about identifying the customer, providing the level of service and resolving customer issues.
Group B
This unit is about leading the team in planning, reviewing and achieving the work to meet required objectives.
This unit is about the responsibilities of a team leader and the impact of leadership style and motivational techniques on team performance.
This unit is about the foundation skills and knowledge of a team leader.
This unit is about understanding the meaning of Corporate Social Responsibility, its influence on the organisation, department or team, and the team leader’s responsibilities for Corporate Social Responsibility.
The Key to Your Success
Your Expert Career Consultant has received extensive training in the solutions we offer, and they understand that making the wrong choice can have a negative impact on your career, and overall well-being. They’re here to:
- Get to know you, your goals, and your experience
- Help you through the best options for you
- Make sure you choose the right path: financially, psychologically, and professionally.
Career and Progression Prospects
Management is used in a plethora of sectors, but here are a few roles you’re qualified to explore with this certification:
Team Leader
Assistant Manager
Trainee Manager
Junior Manager

Your Success is Assured
Expert Career Consultants
Our expert Career Consultants select qualifications that align perfectly with your aspirations by collaborating with you to identify your desired end-goal.
Certified Tutors
Our certified Tutors are there to assist you with course questions, exam queries, and revision so you have all the support you need to ace your exams.
Study Coaches and Mentors
Your Study Coach and Mentor is dedicated to guiding and supporting you throughout your journey by providing motivation, encouragement, and monitoring progress.
Experienced Recruitment Advisors
Your Recruitment Advisor will provide you with the tools you need to succeed, like an industry-oriented CV, LinkedIn profile overhaul, and exclusive resources.
Projecting Your Salary
We want to help you achieve the best outcome in your studies so that you can flourish in your selected development pathway.
per year
Team Leader
per year
Manager
per year
Senior Manager
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