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Your Support Team

Your personalised support team:

  • Will help keep you on track throughout your learning journey
  • Encourages you, motivates you, and checks in regularly with you
  • Is dedicated to helping you achieve the best possible outcome in your studies to flourish in your chosen career

We are an Accredited Training Organisation (ATO) for the UK’s most esteemed learning providers

Our courses have been developed in collaboration with industry-leading experts and are created by ITonlinelearning for you, exclusively.

We Guarantee Your Success
with Next-Level Support

Studying, upskilling, or starting a new career can be overwhelming, but don’t worry – we’re here to help you every step of the way.

From getting started with our portal and kicking off your study journey to sitting your final exam and maximising your career prospects, your Support Team is here to help you reach your full potential.

Don’t hesitate to reach out if you need anything – we’re here to help!

Your Success is Assured

Expert Career Consultants

Our expert Career Consultants select qualifications that align perfectly with your aspirations by collaborating with you to identify your desired end-goal.

Certified Tutors

Our certified Tutors are there to assist you with course questions, exam queries, and revision so you have all the support you need to ace your exams.

Study Coaches and Mentors

Your Study Coach and Mentor is dedicated to guiding and supporting you throughout your journey by providing motivation, encouragement, and monitoring progress.

Experienced Recruitment Advisors

Your Recruitment Advisor will provide you with the tools you need to succeed, like an industry-oriented CV, LinkedIn profile overhaul, and exclusive resources.

Meet Your Team

Career Consultants

Dean

Commercial Director

Dean is our Commercial Director. Since 2011, he has been responsible for managing and coaching our Career Consultants, ensuring you receive personalised advice and consulting that is aligned with your respective industry. The majority of Dean’s role comprises of reporting, analytics, management, and delighting us with impromptu songs in our meetings.

Jeremy

Founder and Managing Director 

In 2009, Jeremy had a vision to make learning accessible, simple, and enjoyable so that anyone can grow, develop, and gain job security. Since then, he has not only created an entire organisation from the ground up to ensure you have access to industry-recognised certifications, and quality support; he has also done several triathlons – and he’s not going to stop here.

Greg

Commercial Manager & Sales Manager

Gregory, aka ‘Greg’, is responsible aiding in the growth and strategic direction of the business, focusing on revenue generation, profitability, and brand positioning. Greg collaborates across departments to develop a distinct brand identity, sales strategy, and digital presence, fostering a high-performing team and a results-driven approach to success.

Andy

Course and Career Consultant

Andy is one of our Course and Career Consultants, renowned for his exceptional ability to guide individuals like you towards making informed decisions – and his fondness for cashews. Drawing on his vast industry expertise, Andy will help you navigate your professional development journey and ensure you choose the right path.

Stuart

Course and Career Consultant

Stuart is one of our Course and Career Consultants, celebrated for his unwavering commitment to assisting individuals like you in making sound choices. Beyond his impressive beard, Stuart is a skilled drummer! Leveraging his extensive knowledge of your desired industry, he will validate your decision-making process for your continued professional growth.

Oliver

Course and Career Consultant

Oliver, aka ‘Ollie’, is one of our Course and Career Consultants, distinguished for his fervour in guiding individuals like you towards the optimal course of action – plus, he’s a film enthusiast. With his comprehensive understanding of the industry you aspire to join, Ollie will ensure that your continued professional development aligns perfectly with your goals.

Richard

Course and Career Consultant

Richard is one of our Course and Career Consultants, renowned for his passion and drive in guiding individuals like you towards the right course of action – and he’s armed with a great sense of humour! Leveraging his extensive industry knowledge, Richard will play a key role in validating your decision-making process for your continued professional development.

Jack

Course and Career Consultant

Jack is a senior career consultant with over 5 years’ experience in guiding our clients, he has extensive knowledge of multiple career paths!  His best attribute is listening to our customers, finding the best solution and then explaining everything seamlessly, just as he would speaking with a family member.  Jack is a big NFL fan who loves the San Francisco 49ers and is a massive Brooklyn 99 fan!

Chris

Course and Career Consultant

Chris is one of our Course and Career Consultants, known for his unwavering passion and commitment to advising individuals like you on the best course of action. Drawing on his extensive industry knowledge, Chris will play a pivotal role in validating your decision-making process for your continued professional development.

Ashley

Course and Career Consultant

Ashley, aka ‘Ash’, is one of our more senior Course and Career Consultants, offering his expertise to professionals since 2016! Valued for his unwavering dedication in helping individuals make informed decisions, he also has a soft spot for Christmas trees. Drawing on his extensive industry knowledge, Ash will validate your decision-making process for your continued professional development.

Jessie

Course and Career Consultant

Jessie is one of our Course and Career Consultants, and during her years at ITonlinelearning, she has developed expertise in various industries within the UK – not to mention her to-die-for gingerbread cookies. Drawing upon her experience, she will ensure that your ongoing professional growth fits with your ambitions.

Whitney

Course and Career Consultant

Whitney is one of our career consultants and has a knack for communicating and explaining complex concepts in simple ways. In addition to being a diva with impeccable style, she’s always prepared to go the extra mile to help you get the best product for your needs.

Zee

Course and Career Consultant

Zee is part of our career consultancy team. She’s a force to be reckoned with as a social media influencer and is known for tapping into her profound understanding of the job market to provide you with consistent, professional growth that aligns with your aims.

Marc

Course and Career Consultant

Marc, your spirited Career Advisor, brings energy and charisma to every interaction. Known as the life of the party, he infuses career guidance with enthusiasm and a vibrant approach.

Tamryn

Course and Career Consultant

Tamryn is a dedicated Career Consultant who specialises in helping individuals realise their professional aspirations. Outside of her professional life, Tamryn lives by the motto, “Life’s too short to skip the sparkle.” She embraces every day with enthusiasm and a bit of glitter, always accompanied by her loyal four-legged friend as she chases her dreams one step at a time.

Michael

Course and Career Consultant

Michael is a career consultant who not only helps others chart their professional journeys but also lives a life full of passion for organic honey, fitness, and water-sports. His favorite saying, “Out of the Eater came something to Eat, out of the Strong came something Sweet,” mirrors his belief in finding the valuable in the unexpected.

Emma

Course and Career Consultant

Emma is an outdoor enthusiast who enjoys being active and exploring nature. When she’s not outdoors, you can catch her watching Real Housewives in preparation for the day she becomes one herself! With a love for good music, Emma brings energy and positivity to everything she does.

Sofia

Course and Career Consultant

Sofia is known for her love of hiking and her ability to bust out dance moves when no one’s watching – a true mirror dancer! She’s also a huge fan of all things salty, which she claims is her favorite type of food. Sofia’s adventurous spirit and fun-loving personality are contagious.

Tracey

Course and Career Consultant

Tracey has a love for reality TV, especially shows like Love Is Blind. When she’s not watching her favorite shows, she enjoys spending time at the beach and capturing stunning pictures of the clouds, earning her the title of “cloud chaser.”

Grace

Course and Career Consultant

Grace is a results-driven sales professional with a strong background in customer engagement, market strategy, and data-driven decision-making. Passionate about branding and digital strategy, she is dedicated to building meaningful relationships and delivering impactful solutions. With a commitment to excellence, Grace thrives on empowering individuals and driving success through strategic, customer-focused sales.

Lekho

Course and Career Consultant

Leko is a passionate Course and Career Advisor dedicated to helping individuals make informed decisions about their future. With a compassionate approach and an open mind, Leko listens attentively and provides thoughtful guidance to those looking to advance their careers. Committed to making a meaningful impact, Leko takes pride in being part of each student’s journey toward success and personal growth.

Associate Tutors

Jeremy – MBA, Pg Dip, Cert Ed, FinstLM, FCMI, APM, GCGLI

Associate CMI Tutor

Jeremy is an accomplished, highly experienced educationalist who has facilitated the successful delivery of learning for many years, including the development of leadership and management courses at a vocational and higher level. He has an excellent track record of delivering excellent face-to-face and online learning to students from diverse backgrounds and cultures, given his international prestige. Jeremy also has international senior management experience developing the knowledge and skills of individuals & teams to provide positive change and growth!

David – Chartered MCIPD

Associate CMI Tutor

David is an experienced training, learning & development, and people development specialist with extensive experience across various sectors including HR and Management Consultancy, Futher & Higher Education, and Research & Development. David has experience delivering and assessing Business Management & Leadership Development programmes up to and including CMI Level 7, higher education awards up to and including Master’s Degrees, and has formulated learning partnerships on a global scale!

Derek – PMP

Associate APM Tutor

Derek has met the rigorous standards set in place by the Project Management Institute (PMI) to achieve the prestige of being a Project Management Professional (PMP). His experience is rooted in providing project management training and consulting since 2002, specialising in both PRINCE2® and Agile. Derek remains passionate about ensuring you are equipped with the skills you require in order to successfully deliver project goals. In Derek’s words, “People make projects”.

Ian

Associate Project Management Tutor

Ian is an accredited trainer in 8 fields including IT service management, business analysis, project management, and change management! A Scrum Master with several certifications, Ian has been successfully delivering training since 2005. While we are unsure how he manages to remember each of the many qualifications he holds, we know that his reputation for excellent delivery of varied project management knowledge and skills precedes him.

Tutors & Mentors

Nadia

Commercial Manager & Support Manager

Nadia has a penchant for organising anything and everything, so it should come as no surprise that she’s leads our Support team. She ensuring smooth operations, efficiency, and compliance across the business. With a strong emphasis on people management and structure, Nadia plays a vital role in creating a professional and well-run work environment.

Ryan

Project Management Tutor

Ryan is our certified Project Management Tutor and, respectfully, he’s part of the furniture here at ITonlinelearning! He has been around for almost a decade and specialises in anything and everything Project Management, as well as dad jokes (yes, he’s a connoisseur). He is there for your queries regarding the course material you are working through and to prepare you for your exams.

Janzelle

Project Management Tutor

Meet Janzelle, resident Project Management Tutor and jokester. When she’s not busy helping you achieve your career goals, she’s probably cuddled up with her two fur babies, who happen to be the cutest pups in town (don’t tell anyone we said that).

Babalwa

Student Mentor

Babalwa is your enthusiastic Student Mentor, equipped with insightful guidance for both academic and personal growth. She’s not only a support in your study journey but also a reality TV expert, especially when it comes to “Love Is Blind.”

Shaun

Business Analysis Tutor

Shaun, our knowledgeable Business Analysis tutor, combines his academic prowess with a passion for sports, particularly tennis. His enthusiasm for both teaching and athletics makes him a dynamic and engaging tutor.

Emmanuel

Web & Software Development Tutor and Study Coach

Emmanuel is one of our Web and Software Development Tutors and Study Coaches. Even though he is a man of few words, Emmanuel has incredible patience and knowledge of web and software development. He is responsible for resolving any queries you have related to your courses and supporting you throughout your study journey.

Jerry

IT & Computer Support Tutor and Study Coach

Jerry is our certified IT & Computer Support Tutor and Study Coach. Besides being certified through CompTIA, he’s also skilled in lifting weights and eating cartons of raw egg for breakfast! He is responsible for resolving any queries you have related to your courses and supporting you throughout your study journey.

Oni

Student Support Coach

Oni is our CMI Study Coach with a passion for helping you succeed in your management and leadership endeavours, as well as listening to music (right now she’s into hip-hop and RnB). Oni will be assisting you with content you might need help understanding or she will guide you on best practices for submitting your assignments, too.

Mojela

IT Tutor and Study Coach

Mojela is an experienced IT Tutor and Study Coach who brings a wealth of knowledge and passion to his teaching. With years of experience in the IT field, he thrives on tackling technical problems and imparting knowledge. Mojela is committed to staying current in this fast-evolving tech landscape through continuous study. Outside the classroom, he values spending quality time with loved ones and engaging in outdoor activities.

Pearl

Student Support Coach

Pearl, our Student Support Coach, is deeply committed to enhancing the educational journey of every student she encounters. With a passion for the simple pleasures of life, Pearl draws inspiration from immersing herself in captivating books and expressing her creativity through drawing. Additionally, as a self-proclaimed hair guru, Pearl tackles each styling challenge with the same flair and finesse she brings to her coaching.

Roma

Data Analysis Tutor

Roma serves as our Data Analytics tutor, bringing a methodical and insightful approach to teaching complex data concepts. Her love for animals extends beyond personal interest, as she dedicates much of her time to volunteering with them. Her dual passion for data science and volunteer work exemplifies her dedication to both her professional and personal life, making her a beloved member of our team.

Cuan

Web and Software Tutor

Cuan stands at the intersection of technology and adventure as our web and software tutor. Not only does he excel in demystifying complex software challenges for his students, but he is also a qualified rescue diver. Cuan’s deep dive into both coding and the ocean’s depths highlights his profound commitment to exploration and learning.

Neville

Data Analysis & Coding Tutor

Neville is our Data Analysis & Coding Tutor, known for his expertise in integrating complex data analytics with coding techniques. He empowers students with hands-on training, making challenging concepts accessible and engaging. Beyond the classroom, Neville is a car enthusiast with a passion for drifting. If he wasn’t teaching, he’d be building cars and dreaming of running his own showroom.

Administration and Accounts

Tamara

Financial Controller

Tamara, a Chartered Accountant (SA), brings extensive financial expertise and leadership to the business. With experience spanning multiple industries, she excels in financial management, risk mitigation, and strategic planning. Known for her analytical mindset and ability to streamline processes, Tamara ensures efficiency and precision in all financial operations.

Kayla

Student Administrator

Kayla is the Student Support Administrator responsible for your login and portal queries. Kayla’s got an insatiable sweet tooth and a wealth of knowledge on different subjects regarding your studies from exams to recruitment. She will be your main point of contact for logins, portals, and manual queries.

Selena

Front Desk Executive

Selena, our vibrant Front Desk Executive, welcomes everyone with her extroverted and bubbly personality. As an empath, she has a unique ability to understand and respond to the needs of those she interacts with, making her an invaluable first point of contact.

Barbara

Exam Administrator

Barbara is going to be your Exam Administrator and so she is the main point of contact for any exam-related questions you might have. With her love for jelly babies and desire to help you succeed, she’s an invaluable asset to have in your arsenal as you progress through your studies.

Kay

Account Administrator

Kay is one of our Account Administrators and part of our Accounts Team. She’s a graceful, soft person with a passion for travelling and will be responsible for getting in touch with you for payment and finance-related matters.

Tersia

Debtors Administrator

Tersia is one of our Debtors Administrators and part of our Accounts Team. She’s a coffeeholic with a huge sweet tooth and will be responsible for getting in touch with you for payment and finance-related matters.

Lusanda

Accounts Administrator

Lusanda serves as our Accounts Administrator, handling our finances with precision and care. When she’s not managing numbers, Lusanda indulges in her passion for the Avengers, with a particular fondness for Loki.

Kyle

Debtor Administrator

Kyle is an outdoor enthusiast who thrives on activities like hiking and enjoying nature. As a provincial volleyball player, he has a passion for sports and is always up for a challenge. Kyle’s sociable and funny personality shines through once you get to know him.

Tiffany

Exam Administrator

Tiffany is a dedicated Exams Administrator, ensuring a smooth and stress-free exam booking process for students after their hard work and preparation. Passionate about helping others, she goes above and beyond to provide support and ensure everything runs seamlessly. With a keen eye for detail and a commitment to excellence, Tiffany is always ready to assist students and make their exam experience as hassle-free as possible (almost as much as she loves chocolate!)

Nancy

Administrator

Nancy is a dedicated and driven professional with a passion for education and continuous growth. Known for her ambition and positive attitude, she thrives on challenges and is always striving for excellence. With a strong commitment to supporting learners and fostering success, Nancy plays a key role in creating a positive and impactful learning experience.

Recruitment Advisors

Shailee

Recruitment Advisor

Shailee is the recruitment advisor responsible for finding you your desired role! She has travelled 12 different countries and speaks 4 languages, so needless to say, her communication and experience of working with different people is impeccable.

Roxanne

Recruitment Advisor

Roxanne, your Recruitment Advisor, brings expertise and enthusiasm to guide you in your career pursuits. A SA Colours volleyball player who loves dogs and baking, she mixes professional acumen with her vibrant personality.

Keelyn

Recruitment Advisor

Keelyn brings her keen insight and extensive experience to her role as Recruitment Advisor. With a sharp eye for talent and a deep understanding of the job market, she excels at matching candidates with their ideal roles. Keelyn’s dedication to nurturing potential and fostering professional growth makes her an invaluable asset to both job seekers and our team.

Pumza

Recruitment Advisor

Pumza is passionate about helping people find the right career path. Her love for makeup brings out her creative side, and she approaches every day with a desire to be 1% better than the last. Friendly and witty once she’s comfortable, Pumza believes in celebrating every day as if it were a birthday!

Course Development

Simon

Senior Education Development Manager

Simon is our Senior Education Development Manager by day, and a dungeon crawler by night. Basically, he’s responsible for producing the high-quality training material we have developed in collaboration with the UK’s leading education providers. He has been part of the ITonlinelearning team for almost a decade and has a history of wearing many hats including marketing, web & product development, and video production.

Elisha

Instructional Designer

Elisha is one of our Course Developers and ITonlinelearning’s free-spirited flower child. She’s part of the team responsible for designing, developing, and updating course content as well as performing quality control of courseware. Elisha assesses our students’ learning needs to set clear and measurable learning objectives, so that you have the training material you deserve!

Lindo

Instructional Designer

Lindo is a Course Developer here at ITonlinelearning and she’d be best described as Wonderwoman – with a wand (yes, we know, she yields a whole lot of power). She’s part of the team responsible for designing, developing, and updating course content as well as performing quality control of courseware. Lindo assesses our students’ learning needs to set clear and measurable learning objectives, so that you have the training material you deserve!

Roxanne

Instructional Designer

Roxanne is one of our Course Developers and a kayaking enthusiast with a penchant for pursuing adrenaline highs through riding rapids and wild waters! She’s part of the team responsible for designing, developing, and updating course content as well as performing quality control of courseware. Roxanne assesses our students’ learning needs to set clear and measurable learning objectives, so that you have the training material you deserve.

Craig

Learning Systems Coordinator

Meet Craig one of our Course Developers and ITonlinelearning’s resident Swiss Army Knife. Not only is he a master at creating captivating videos and motion graphics, but he’s also a pro at collaborating with the marketing team and flexing his creative muscles to explain complex concepts in simple ways. When he’s not crafting stunning multimedia content, you can find him communing with nature – he’s a wildling!

Marketing

Devin

Commercial Director

Devin started off as a Junior Web Designer in 2013 and has upskilled his way into the highest ranks of the company – directing. He manages our Marketing Team and uses his BCS certification in Business Analysis and DMI Diplomas to optimise company procedures and processes. Devin’s role mainly comprises of reporting, analytics, management, and saying “Bye” at least 7 times before hanging up on calls.

Herman

Digital Marketing Manager

Herman, known as “H”, currently holds the esteemed position of Marketing Manager and Digital Marketing Analyst. He bears the heavy burden of taming the creative impulses of our marketing team whilst also ensuring the efficacy of our Pay-Per-Click advertising campaigns. He is none other than our very own ChatGPT, revered for his unparalleled aptitude in answering questions and serving as a veritable Digital Marketing Guru of exceptional skill and knowledge.

Anni

Senior Digital Marketing Specialist

Anni plays a key role in driving content, strategy, and innovation across the business. She oversees the creation of pages, campaigns, and marketing materials, ensuring a seamless and effective brand presence. Working closely with leadership, Anni helps fuel the sales team with high-quality inbound opportunities, making her a vital part of the company’s success.

Jaco

Web Developer

Jaco is a skilled Web Developer known not only for his technical prowess but also for his adventurous spirit. A professional skydiver and scuba diver, Jaco thrives on the adrenaline and freedom these activities offer.

Wayne

Content and Video Production

Wayne brings creativity to his role as a content and video production specialist. A vegetarian and huge fan of The Golden Girls (he’s watched every episode at least twice), he’s also a big Star Wars enthusiast, with Revenge of the Sith being his all-time favorite.

Jasmine

Graphic Designer

Jasmine (better known as Jazz) is a creative powerhouse with a passion for crafting impactful and meaningful visuals. As a skilled graphic designer, she brings innovation, precision, and artistic flair to every project. A Bronze Loerie winner and Loerie finalist, Jasmine’s work speaks to her dedication to excellence in design. Whether developing brand identities or creating engaging visuals, she transforms ideas into striking, memorable designs that leave a lasting impression.

Cornel

PPC Expert

Cornel is a dedicated PPC Specialist with over seven years of experience in digital advertising. Skilled in managing and optimizing campaigns across Google Ads, Bing Ads, LinkedIn Ads, Meta, and Instagram, he has successfully partnered with clients across industries such as industrial, manufacturing, construction, mining, e-commerce, and retail. With a data-driven approach, Cornel crafts targeted strategies that drive measurable growth and business success. Outside of work, he enjoys sports and spending time outdoors with friends and family.

Nomvula

Copywriter

Nomvula is a professional overthinker of words. She makes brands sound like real people (because robotic corporate jargon is a crime).

When she’s not writing, she’s probably debating whether to go to the gym or just think about it really hard. She lives alone, pretends to eat healthily, and has a complicated relationship with grocery shopping. Fluent in sarcasm and the art of making deadlines just in time

Why Choose ITonlinelearning?

Customer-Approved Service since 2007

You will benefit from our perfected learning & development formula by enjoying support that forms the crux of our values and mission. Our TrustScore of 4.9 has remained consistent with thousands of 5-star reviews, so we’re happy to report that our customers agree.

An Endorsed Qualification & Reputation

When we say accredited, we mean that official experts from our licensed organisations have evaluated and approved our training material to ensure it meets their refined standards. These qualifications thus make you a credible and reliable professional.

Tailored Advice & Consulting

There is no one-size-fits-all approach to achieving personal and professional goals. You deserve career consulting and employability advice tailored toward your specific skills, experience, and aspirations – luckily, this is our forte.

Full Student Success Team

To drive your success forward to the finishing line of your goals, our team comprises of professionals available at the press of a button to provide clarity on questions you have regarding your exam booking and preparation, portal and logins, assignments, as well as quizzes. You can also access one-to-one Tutor and Mentor Support so that your queries can be resolved swiftly and comprehensively. Our Tutors are experienced and certified in their fields, too!

Bolster Your Income Potential & Job Security

Your certification will provide you with a significant competitive advantage by validating your skills and knowledge – with that, you can either contribute toward your current company or grow in another one.

Finance that suits your lifestyle

You shouldn’t have to sacrifice your lifestyle in order to advance your skills. With your development at the forefront of our mission, we have personalised financing options so that you can live comfortably whilst investing in your future.

View Our Success Stories

Our TrustScore maintains a steady rating of 4.8 out of 5 stars for excellent service, but don’t take our word for it.

Your Study Journey with ITonlinelearning

We make your learning experience personal to you
but holistically, you can expect the following pathway.

STEP 1

Consult with an Expert

Your Career Consultant will help you decide which route is best for you based on your skills and experience

STEP 2

Register

Secure your place within the study programme by finalising the details of your qualification and support requirements

STEP 3

Start Your Journey

Access your courses & community forums, and connect with your Tutors, Support Administrators, and Study Coaches


STEP 4

Qualify

Once you have completed the prerequisite qualifications, you are certified in your field – congratulations!

STEP 5

Secure Your Job

Your Recruitment Advisor will add your new qualifications to your CV and provide you with support to secure your first job in the industry!